Privacy Policy

1. SMS Messaging Service

By opting in to receive conversational messages from Windfields Mechanical Group Inc. ("we", "us", "our"), you agree to receive SMS communications related to our services.

By providing your phone number, you consent to receive conversational messages for:

• Appointment reminders
• Service updates
• Delivery notifications
• Account notifications
• Responses to product or service inquiries

2. Keyword Opt-In Disclaimer

By sending a text message from your mobile device containing the keyword JOIN, START, or SUBSCRIBE to 416-423-6885, you will opt in to receive conversational SMS messages from Windfields Mechanical Group Inc.

No mobile information will be shared with third parties. You may reply STOP or UNSUBSCRIBE to unsubscribe at any time, or HELP or INFO for assistance.

For more information, please review our Terms and Conditions and Privacy Policy .

5. Information We Collect

Windfields Mechanical Group Inc. collects only the information necessary to provide, improve, and operate our services and communications.

• Name, if provided
• Email address
• Phone number for SMS communication
• Company name, if provided
• Project and service-related communication details
• Information submitted through website forms
• Communication preferences

6. How We Use Your Information

Windfields Mechanical Group Inc. collects and uses personal information solely for legitimate business purposes, including operating and improving our services.

• To send service updates and appointment reminders
• To respond to product or service inquiries
• To prepare quotations and proposals
• To communicate project updates and important announcements
• To send newsletters and company updates where consent has been provided
• To improve customer communication and service experience

7. Data Protection Measures

Windfields Mechanical Group Inc. is committed to protecting your personal information and preventing unauthorized access, use, disclosure, or sharing of personal data.

• Access to personal information is restricted to authorized personnel only
• Secure methods are used to store and process information
• Appropriate technical and organizational safeguards are maintained
• Privacy and security practices are reviewed periodically
• Confidentiality requirements are maintained by authorized personnel

8. Data Transfers and Third-Party Services

Your personal information is not transferred to external organizations except where necessary to operate our business and provide requested services.

Windfields Mechanical Group Inc. may use trusted service providers, including communication platforms, website services, and email marketing providers, to support business operations.

Newsletter information may be managed through our email marketing platform, Constant Contact, and used solely for communication purposes.

9. Newsletter Privacy Policy

Windfields Mechanical Group Inc. may collect your name, email address, company name, and communication preferences when you subscribe to our newsletter.

• You provide consent to receive electronic communications from Windfields Mechanical Group Inc.
• You may unsubscribe at any time using the unsubscribe link included in our emails
• You may request access, correction, or deletion of your personal information
• Your information is used only for business communication and industry updates

10. Cancellation / Opt-Out Instructions

You may opt out of receiving SMS messages from Windfields Mechanical Group Inc. at any time by replying STOP or UNSUBSCRIBE to any message received from us.

After opting out, you will receive one final confirmation message confirming that your request has been processed.

13. Consent

By opting in to our SMS messaging program, newsletter, or other communication services, you confirm that you are the account holder or have authorization to provide the contact information submitted.

Consent to receive SMS messages or electronic communications is not a condition of purchase.