Privacy Policy

Privacy Policy

Windfields Mechanical Group Inc. is committed to protecting your privacy and safeguarding your personal information. This policy explains how we collect, use, protect, and manage your information when you interact with our website, SMS messaging service, newsletter, and business communications.

1. SMS Messaging Service

By opting in to receive conversational messages from Windfields Mechanical Group Inc. (“we,” “us,” “our”), you agree to receive SMS communications related to our services.

By providing your phone number, you consent to receive conversational messages for:

  • Appointment reminders
  • Service updates
  • Delivery notifications
  • Account notifications
  • Responses to product or service inquiries

For help or assistance, reply HELP or INFO to any message. You may opt out at any time by replying STOP or UNSUBSCRIBE.

2. Keyword Opt-In Disclaimer

By sending a text message from your mobile device containing the keyword JOIN, START, or SUBSCRIBE to 416-423-6885, you will opt in to receive conversational SMS messages from Windfields Mechanical Group Inc.

No mobile information will be shared with third parties. You can reply STOP or UNSUBSCRIBE to unsubscribe at any time, or HELP or INFO for assistance.

For more information, please review our Terms and Conditions and Privacy Policy.

3. Message Frequency

Message frequency may vary. On average, you may receive 1–2 messages per month.

Windfields Mechanical Group Inc. reserves the right to adjust the number of messages sent, including increasing or decreasing the frequency at any time.

4. Message & Data Rates

Message and data rates may apply. Please contact your mobile service provider for more details.

Windfields Mechanical Group Inc. and mobile carriers are not responsible for delays or undelivered messages.

5. Information We Collect

We collect only the information necessary to provide, improve, and operate our services and communications.

  • Name, if provided
  • Email address
  • Phone number for SMS communication
  • Company name, if provided
  • Service-related communication details

6. How We Use Your Information

We collect and use data, including mobile information, solely for the purposes of operating and improving our business.

  • To send service updates and appointment reminders
  • To respond to product or service inquiries
  • To send newsletters, company updates, and relevant industry information
  • To communicate important announcements related to our services
  • To improve our communications and customer engagement

We do not sell, rent, share, or disclose your personal information or phone number to third parties for marketing or promotional purposes.

7. Data Protection Measures

We implement appropriate technical and organizational measures to safeguard your personal information and prevent unauthorized sharing of user data.

  • Access to personal data is restricted to authorized personnel only
  • We use secure methods to store and process your information
  • Regular reviews and audits of our data protection practices are conducted
  • Staff training on data protection is provided
  • Strict access controls and monitoring are in place

8. Data Transfers

Your data will not be transferred to external organizations. Data may be shared only as necessary to operate our business and provide our services.

Newsletter data may be managed through our email marketing platform, Constant Contact, and used solely for communication purposes.

9. Newsletter Privacy Policy

Windfields Mechanical Group Inc. may collect your name, email address, and company name when you subscribe to our newsletter.

Email Communications & Consent

By subscribing, you consent to receive electronic communications from Windfields Mechanical Group Inc. You may unsubscribe at any time by clicking the unsubscribe link included in every email.

Access & Updates

You may request access to, correction of, or deletion of your personal information at any time by contacting us.

10. Cancellation / Opt-Out Instructions

You may opt out of receiving SMS messages at any time by replying STOP or UNSUBSCRIBE to any message you receive from us.

After opting out, you will receive one final message confirming that your request has been processed.

11. Help / Customer Support

For help or assistance, reply HELP or INFO to any message.

12. Liability

Windfields Mechanical Group Inc. is not responsible for any charges, errors, or delays in SMS delivery caused by your carrier or third-party service providers.

13. Consent

By opting in to our conversational messaging program, you confirm that you are the account holder or have authorization to enroll the provided phone number.

Consent to receive SMS messages is not a condition of purchase.

Contact Information

If you have any questions or concerns regarding this Privacy Policy or the handling of your personal data, please contact us.

operations@windfieldsmechanical.ca +1-416-423-6885 2418 Steeplechase Street, Oshawa, ON L1L 0J3
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