General Data Protection Regulation (GDPR)

1. Introduction

Windfields Mechanical Group Inc. respects your privacy and is committed to protecting your personal information. This notice explains how we collect, process, store, and safeguard personal data.

Although Windfields Mechanical Group Inc. operates in Canada, we follow internationally recognized privacy principles and respect applicable privacy rights for individuals located in the European Economic Area (EEA) and other jurisdictions where applicable.

2. Information We Collect

We collect only the information required to provide our products, services, and communications, including:

• Name and contact information
• Email address
• Telephone number
• Company name and business information
• Project requirements and service details
• Communication preferences
• Information submitted through website forms

3. How We Use Personal Information

Windfields Mechanical Group Inc. uses personal information for legitimate business purposes, including:

• Responding to customer inquiries
• Preparing quotations and proposals
• Providing mechanical and industrial air quality solutions
• Scheduling service appointments
• Communicating project updates
• Sending newsletters and company updates where consent has been provided
• Improving customer service and website experience

6. Data Protection and Security Measures

Windfields Mechanical Group Inc. takes reasonable technical and organizational measures to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.

• Access to personal information is limited to authorized personnel only
• Secure methods are used to store and process information
• Internal procedures are maintained to protect customer information
• Data protection practices are reviewed periodically
• Employees and authorized representatives are expected to maintain confidentiality

7. Third-Party Service Providers and Data Transfers

Windfields Mechanical Group Inc. may work with trusted third-party service providers to support our business operations, including website hosting, email communications, customer relationship management, and business software platforms.

These providers are used only when necessary to operate our business and are expected to maintain appropriate privacy and security standards.

8. Newsletter and Electronic Communications

Windfields Mechanical Group Inc. may collect your name, email address, company information, and communication preferences when you subscribe to newsletters or request information.

• You may unsubscribe from marketing communications at any time
• Email communications include an unsubscribe option where applicable
• Your information is used only for business communication purposes
• You may request access, correction, or deletion of your information

9. SMS Messaging Privacy

If you choose to receive SMS communications from Windfields Mechanical Group Inc., you consent to receive messages related to our services and business communications.

• Appointment reminders
• Service updates
• Delivery notifications
• Responses to customer inquiries
• Important service-related information

You may opt out of SMS communications at any time by replying STOP or UNSUBSCRIBE. For assistance, reply HELP or INFO.

10. Your Privacy Rights

Depending on applicable privacy laws, you may have the following rights regarding your personal information:

• Right to request access to your personal information
• Right to request correction of inaccurate information
• Right to request deletion of personal information where applicable
• Right to withdraw consent for communications
• Right to object to certain processing activities
• Right to request information about how your data is used

To exercise any privacy rights, please contact Windfields Mechanical Group Inc. using the information below.

11. Data Retention

Windfields Mechanical Group Inc. retains personal information only for as long as necessary to provide services, maintain business records, comply with legal obligations, resolve disputes, and support legitimate business operations.

When personal information is no longer required, it will be securely deleted or anonymized where appropriate.

12. Children's Privacy

Windfields Mechanical Group Inc. does not knowingly collect personal information from children. Our services and communications are intended for businesses, organizations, and individuals who are authorized to request professional services.

13. Changes to This GDPR Notice

Windfields Mechanical Group Inc. may update this GDPR notice periodically to reflect changes in privacy regulations, technology, or business practices.

Any updates will be published on this webpage with the revised effective date.