Terms and Conditions

Terms and Conditions

These Terms and Conditions explain how Windfields Mechanical Group Inc. manages SMS communications, customer consent, opt-out requests, privacy handling, message frequency, and related service communications.

1. SMS Messaging Service

By opting in to receive conversational messages from Windfields Mechanical Group Inc. (“we,” “us,” “our”), you agree to these Terms and Conditions.

By providing your phone number, you consent to receive conversational messages from Windfields Mechanical Group Inc. for:

  • Appointment reminders
  • Service updates
  • Delivery notifications
  • Account notifications
  • Responses to product or service inquiries

For help or assistance, reply HELP or INFO to any message. You may opt out at any time by replying STOP or UNSUBSCRIBE.

2. Keyword Opt-In Disclaimer

By sending a text message from your mobile device containing the keyword JOIN, START, or SUBSCRIBE to 416-423-6885, you will opt in to receive conversational SMS messages from Windfields Mechanical Group Inc.

No mobile information will be shared with third parties. You can reply STOP or UNSUBSCRIBE to unsubscribe at any time, or HELP or INFO for assistance.

For more information, please review our Terms and Conditions and Privacy Policy.

3. Message Frequency

Message frequency may vary. On average, you may receive 1–2 messages per month.

Windfields Mechanical Group Inc. reserves the right to adjust the number of messages sent, including increasing or decreasing the frequency at any time.

4. Message & Data Rates

Message and data rates may apply. Please contact your mobile service provider for more details.

Windfields Mechanical Group Inc. and mobile carriers are not responsible for delays or undelivered messages.

5. Privacy Policy

Your information will be handled in accordance with our Privacy Policy. We do not share, sell, or disclose your personal information or phone number to third parties for marketing or promotional purposes.

Your data is used solely for communication related to our services and operations.

  • We collect only the information necessary to provide and improve our services
  • Your data will not be transferred to external organizations
  • We implement appropriate security measures to safeguard your information
  • You have the right to request access to, correction, or deletion of your personal data

For more information, please review our Privacy Policy at https://windfieldsmechanical.ca/privacy-policy.

6. Data Protection Measures

We are committed to protecting your personal information. The following measures are in place to prevent unauthorized sharing of user data:

  • Access to personal data is restricted to authorized personnel only
  • We use secure methods to store and process your information
  • Regular reviews of our data protection practices are conducted to ensure ongoing security
  • We implement appropriate technical and organizational measures to safeguard your personal information
  • Your data will not be transferred to external organizations

7. Data Use and Data Transfers

We collect and use data, including mobile information, solely for the purposes of operating and improving our business.

Your data will not be transferred to external organizations. Data may be shared only as necessary to operate our business.

8. Cancellation / Opt-Out Instructions

You may opt out of receiving conversational messages at any time by replying STOP or UNSUBSCRIBE to any message you receive from us.

After opting out, you will receive one final message confirming that your request has been processed.

9. Help / Customer Support

For help or assistance, reply HELP or INFO to any message.

You may also contact us directly by:

10. Liability

Windfields Mechanical Group Inc. is not responsible for any charges, errors, or delays in SMS delivery caused by your carrier or third-party service providers.

By participating in our SMS service, you acknowledge and accept any associated risks with text message communications.

11. Consent

By opting in to our conversational messaging program, you confirm that you are the account holder or have authorization to enroll the provided phone number.

Consent to receive SMS messages is not a condition of purchase.

Contact Information

For any questions or concerns regarding these Terms and Conditions or your personal information, please contact Windfields Mechanical Group Inc.

operations@windfieldsmechanical.ca +1-416-423-6885 2418 Steeplechase Street, Oshawa, ON L1L 0J3
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